11/24/2023 0 Comments Remotepc showing offlineAfter this, I was able to connect as normal without any problems. If the incorrect IP address is showing, then TruGrid will not be able to broker the RDP connection properly. Hopefully this helps someone get past this particular issue faster than it took me! The solution which particularly worked for me was logging in with another account to end the session for the “stuck” account. If youre experiencing an RDP connection that is stuck at 'Configuring Remote Session' or 'Offline Machine', our troubleshooting tips will help you quickly. Although, this usually needs to be enabled and setup in advance. If you have PowerShell enabled, you may be able to use a remote PowerShell session to reboot the computer. However, depending on your setup, you might be able to use a remote management tool to do this. If you have someone nearby who can do this for you it is often the easiest solution. Now that my primary account had been signed out, I tried connecting with it again and it worked! RebootĪt worst these issues can usually be resolved by rebooting the computer. After I was logged in, I used this account to forcibly sign out my primary account which was “stuck”. This account could successfully login without getting stuck at the “please wait” message. I had luck logging in to the computer with a different user account. This can be useful if there is a problem with resolving the name to an IP address, for example, if the DNS server is offline. The first thing I tried was to connect to the computer using its IP address instead of its name. Connect using IP address instead of computer name However, recently when I tried to remotely connect using RDP, I became stuck at a blue screen with a “Please Wait” message after connecting.Īfter a few minutes of waiting, I became a bit suspicious that something wasn’t working correctly, especially since I was using the connection just fine a few hours before.īelow are some of the solutions I’ve found that may work if you find yourself with this problem. I often use Remote Desktop Connection (RDP) to connect to computers remotely when I am out and about.
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